Get official help with setup, recovery, and device management.
Visit SupportSometimes, new users face challenges during setup. At Ledger.com/start, you’ll find troubleshooting guides for common problems such as device recognition errors, firmware updates, and pairing issues with Ledger Live™.
Lost or damaged device? Don’t panic. Your funds are safe as long as you have your recovery phrase. Follow the official steps to restore your wallet on a new Ledger® device. Support articles walk you through the process with screenshots and video tutorials.
Keeping your device updated is critical for security. The support center explains how to update safely without losing your assets. You’ll also find guidance on installing and removing crypto apps in Ledger Live™.
If you need one-on-one help, Ledger® offers official support through secure channels. Beware of impostors on social media or forums. Always start at Ledger.com/start to ensure you’re reaching the real support team.